Booking

Whether using your home computer, tablet or mobile phone, it is easy to book a flight online. You can book your flight 24/7 on www.aisairlines.com.
Apart from booking online, we can also provide personal assistance in booking your flight. The booking charges may be slightly higher than the online booking fee.

• Call the AIS Airlines Call Center, tel. +31 (0)320-268799
  Normal operating hours: Monday till Friday from 9.00 to 17.00. On this number we will also inform you on how to contact us outside these office hours.
• Contact an Authorised Travel Agent.
• Visit an Airport AIS Airlines operates from.

For group bookings please send your inquiry to aisairlines@aiviareps.com or call the AIS Airlines Call Center, tel. +31 (0)320-268799.

You can book a flight online if you would like to book a ticket for minors traveling with you. If you would like to book a ticket for more than 1 infant (a minor under the age of 2) per adult, you will have to make your reservation by calling the AIS Airlines Call Center, tel. +31 (0)320-268799.

Payment Methods

AIS Airlines accepts payment using VISA or Master Card. AIS Airlines does not charge any fees for reservations made by credit cards.

Personal Data

You are required to provide AIS Airlines or its Authorised Agents with your personal data. This information is primarily used for the purposes of making a reservation, purchasing a ticket, obtaining services and being able to contact you regarding flight information.

We protect all of your personal data and credit card details.

Schedule Change

AIS Airlines has the right to make changes to the flight schedule on the booking confirmation up to 2 weeks before the scheduled departure, without the obligation for any compensation.

Changing or Cancelling

You can change your travel dates and/or times or cancel your booking if the fare conditions allow this. Depending on the ticket fare conditions you pay an administration fee to change or cancel your booking. When changing your ticket to a higher fare you need to pay the price difference along with the administration fee.

If you would like to change or cancel your booking please send an e-mail to aisairlines@aviareps.com or call the AIS Airlines Call Center, tel. +31 (0)320-268799.. When contacting us, always refer to the booking reference which you can find on your booking confirmation.