Whatever you need to know, always feel free to contact AIS Airlines!
- For questions about a reservation, to change or cancel a reservation.
- For questions about travelling on an AIS Airlines flight.
- For requesting assistance.
- For requesting a refund or compensation.
- For passing on a complaint, compliment, comment or suggestion. Your feedback means a lot to us.
If you contact us by e-mail, we aim to reply within 5 business days.
All claims shall be sent within 30 days after arrival and will be answered within 10 business days.